Thesis

Andrea, Angeline (2023) Analisis faktor service quality, food quality, atmospherics, other customers, price, terhadap revisit intention melalui customer satisfaction, variety seeking tendency, restaurant reputation, trust pada konsumen gildak di Surabaya. Bachelor thesis, Universitas Pelita Harapan.

Farran, Michelle (2023) The Impact of Live Streaming, Celebrity Endorsement, Promotion Tools, Online Reviews, Security, Ease of Use and Convenience on Online Shopping Behavior of TikTok Users After Covid-19 Pandemic in Jakarta. Masters thesis, Universitas Pelita Harapan.

Irwanto, Irwanto (2021) The influence of leadership towards job satisfaction at PT.Jayatindo Sinar Kharisma. Bachelor thesis, Universitas Pelita Harapan.

Yovito, Reynaldo (2023) Analisis pengaruh ambient factors, design factors, social factors berpengaruh terhadap satisfaction melalui irritation kepada konsumen Zara store di Surabaya. Bachelor thesis, Universitas Pelita Harapan.