Thesis

Angkasa, Quiency (2020) The exploration of cross-training towards the staffs' loyalty of Marriott Café. Bachelor thesis, Universitas Pelita Harapan.

Excellin, Excellin (2020) The influence of management style on employee performance at Karibia Boutique Hotel Medan. Bachelor thesis, Universitas Pelita Harapan.

Isabel, Angelica (2021) The effect of service quality towards customer satisfaction at Six To 9 Cafe Medan. Bachelor thesis, Universitas Pelita Harapan.

Junianty, Vivi (2021) The influence of destination image towards tourists' intention to revisit Kebun Madu Efi. Bachelor thesis, Universitas Pelita Harapan.

Kristin, Kristin (2020) Influence of advertising towards purchase decision at OO Pastries Medan. Bachelor thesis, Universitas Pelita Harapan.

Lily, Lily (2020) The influence of service quality towards customer satisfaction at Habitat Coffee Komplek Cemara Asri Medan. Bachelor thesis, Universitas Pelita Harapan.

Vienne, Vienne (2020) The effect of customer experience towards customer satisfaction at Wonders Water World Medan. Bachelor thesis, Universitas Pelita Harapan.

Wilbert, Wilbert (2020) The influence of service quality towards guest satisfaction at 53 Steps Laurence. Bachelor thesis, Universitas Pelita Harapan.