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Butungan, Witra Angraeny (2022) Analisis pengaruh dimensi store environment terhadap impulse buying melalui positive affect dan urge to buy pada konsumen Daiso Tunjungan Plaza di Surabaya. Bachelor thesis, Universitas Pelita Harapan.
Daniella, Yovina (2021) Analisis pengaruh interface issues, quality control, delivery experience, trust issues, customer service, customer experience terhadap intention to use dan word of mouth pengguna aplikasi grab food di Surabaya dan Kediri. Bachelor thesis, Universtitas Pelita Harapan.