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Hadrian, Andre (2013) Perancangan meja kerja las dengan metode quality function deployment (studi kasus PT Dwi Gading Wijaya Mandiri). Bachelor thesis, Universitas Pelita Harapan.

Lase, Yubiniat (2012) Analisis tingkat kepuasan pengguna jasa terhadap kualitas layanan di Badan Perpustakaan dan Kearsipan Provinsi Jawa Timur. Bachelor thesis, Universitas Pelita Harapan.

Kristanti, Novia Ayu (2012) Identifikasi service quality Hypermart di Surabaya dan pengaruhnya terhadap perilaku pengunjung menggunakan model retail Retail Service Quality Scale (RSQS). Bachelor thesis, Universitas Pelita Harapan.

This list was generated on Thu Jul 18 01:23:20 2024 WIB.
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