Abutar, Ariestra Utami (2024) Pengaruh serive quality, word of mouth, dan patient-physician trust terhadap revisit intention dimediasi patient satisfaction pada pasien Rumah Sakit Primaya Sorowako. Masters thesis, Universitas Pelita Harapan.

Abutar, Ariestra Utami (2024) Pengaruh service quality, word of mouth, dan patient physician trust terhadap revisit intention dimediasi patient satisfaction pada pasien Rumah Sakit Primaya Sorowako. Masters thesis, Universitas Pelita Harapan.