Items where Author is "Adinugroho, Goenawan"
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Adinugroho, Goenawan (2005) Electronic customer relationship management : studi kasus PT. Saribina Ekapratama. Bachelor thesis, Universitas Pelita Harapan.
Adinugroho, Goenawan (2003) Aplikasi web internet untuk customers relationship management di PT. eBdesk. Bachelor thesis, Universitas Pelita Harapan.