Items where Author is "Amelia, Nurindah"
![[up]](/style/images/multi_up.png)
Up a levelGroup by: Item Type | No Grouping
Jump to: Thesis
Number of items: 1.
Thesis
Amelia, Nurindah (2019) Analisis pengaruh kegagalan layanan dan pemulihan layanan terhadap perilaku konsumen maskapai Lion Air di Surabaya. Other thesis, Universtitas Pelita Harapan.