Items where Author is "Amellia, Amellia"

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Thesis

Amellia, Amellia (2020) Pengaruh permintaan maaf, memperbaiki masalah, dan kompensasi yang diberikan terhadap kepuasan dan loyalitas pelanggan Traveloka = Effect of apology, fixing the problem, and compensation on customer satisfaction and loyalty on Traveloka. Bachelor thesis, Universitas Pelita Harapan.

This list was generated on Wed Jan 19 15:12:59 2022 WIB.