Items where Author is "Andrew, Timothy"
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Thesis
Andrew, Timothy (2020) The impacts of service quality, customer perceived value, customer satisfaction, towards customer loyalty in Zara at mall Kelapa Gading = Kualitas layanan: dampak dari kepuasan pelanggan, nilai yang diharapkan pelanggan terhadap loyalitas pelanggan Zara di mal Kelapa Gading. Bachelor thesis, Universitas Pelita Harapan.