Thesis

Angelica, Thalia (2022) Analysis of the influence of performance expectancy, effort expectancy, social influence, facilitating conditions, hedonic motivation, price value and habit on behavioral intention and use behavior with experience as variable moderation on customers of sayurbox applications in Surabaya = Analisis pengaruh performance expectancy, effort expectancy, social influence, facilitating conditions, hedonic motivation, price value dan habit terhadap behavioral intention dan use behavior dengan experience sebagai variable moderasi pada pelanggan aplikasi sayurbox di Surabaya. Masters thesis, Universitas Pelita Harapan.

Angelica, Thalia (2021) Analisis pengaruh aesthetic performance, functional performance, hedonic satisfaction, utilitarian satisfaction terhadap customer loyalty melalui overall satisfaction pada pelanggan aplikasi Happyfresh di Surabaya = analysis of aesthetic performance, functional performance, hedonic satisfaction, utilitarian satisfaction towards customer loyalty through overall satisfaction on Happyfresh application customer in Surabaya. Bachelor thesis, Universitas Pelita Harapan.