Items where Author is "Astari, Adinda Kusuma"
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Thesis
Astari, Adinda Kusuma (2018) Analisis pengaruh service quality dan brand image terhadap customer satisfaction dan customer loyalty pada pengguna jasa transportasi online Grab di Karawaci = Analysis of the effect of service quality and brand image on loyalty customer satisfaction and customer in grab online transportation users in Karawaci. Bachelor thesis, Universitas Pelita harapan.