Items where Author is "Budianto, Obed"
Group by: Item Type | No Grouping
Jump to: Thesis
Number of items: 1.
Thesis
Budianto, Obed (2020) Analisis pengaruh technical quality, empathy, physical environment terhadap customer loyalty melalui perceived value dan customer satisfaction pada pelanggan kafe excelso Ahmad Yani di Surabaya. Bachelor thesis, Universitas Pelita Harapan.