Items where Author is "Chandra, Moudy Renata"
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Thesis
Chandra, Moudy Renata (2020) Analisis pengaruh senses, interior design, signage, facilities, atmospherics, staff, other visitor’s behaviour, the visitor himself/herself, terhadap customer loyalty melalui emotions dan satisfaction pada pelanggan Watsons di Surabaya = Analysis of senses, interior design, signage, facilities, atmospherics, staff, other visitor’s behaviour, the visitor himself/herself, on customer loyalty through emotions and satisfaction on customer Watsons in Surabaya. Bachelor thesis, Universitas Pelita Harapan.