Items where Author is "Darmawan, Sonny"

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Darmawan, Sonny (2012) Pengaruh kualitas jasa terhadap kepuasaan dan wom dengan kepercayaan, diferensiasi, dan komitmen sebagai variabel intervening (suatu survei konsumen salon Johnny Andrean Supermal Karawaci, Tangerang). Bachelor thesis, Universitas Pelita Harapan.

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