Items where Author is "Dewi, Joan Utami."
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Thesis
Dewi, Joan Utami. (2008) Rencana usaha Jade Language education Center. Bachelor thesis, Universitas Pelita Harapan.
Dewi, Joan Utami. (2004) Peranan staf reservasi untuk meningkatkan kualitas pelayanan : suatu tinjauan terhadap hambatan-hambatan kegiatan operasional di Mandala Airlines Sub-Sales Agent Jakarta 108. Bachelor thesis, Universitas Pelita Harapan.