Thesis

Dewi, Nova Sinta (2022) Analisis pengaruh atmospherics, food quality, service quality dan other customer terhadap brand preference melalui brand image, customer satisfaction, dan brand trust pada konsumen restoran Sushi Tei Galaxy Mall Surabaya. Masters thesis, Universitas Pelita Harapan.

Dewi, Nova Sinta (2020) Analisis pengaruh atmospherics, food quality, service quality, dan other customer terhadap brand preference, melalui brand image, customer satisfaction, dan brand trust pada konsumen restoran X.O Suki Tunjungan Plaza 4 Surabaya = The effect of atmospherics, food quality, service quality, and other customer on brand preference through brand image, customer satisfaction, and brand trust on X.O restaurant customers Suki Tunjungan Plaza 4 Surabaya. Bachelor thesis, Universitas Pelita Harapan.