Items where Author is "Djaja, Benedict Alwin Surya"
Group by: Item Type | No Grouping
Jump to: Thesis
Number of items: 1.
Thesis
Djaja, Benedict Alwin Surya (2020) Pengaruh dari dimensi servicescape terhadap willingness to share positive eWOM yang dimediasi oleh customer emotion serta customer satisfaction pada kafe xyz di Jakarta. Masters thesis, Universitas Pelita Harapan.