Items where Author is "Dwirani, Fichela"
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Thesis
Dwirani, Fichela (2017) The effect of brand image, brand quality, and brand experience towards brand loyalty through customer satisfaction on nike apparel in Surabaya. Masters thesis, Universtitas Pelita Harapan.
Dwirani, Fichela (2016) The effect of service quality and perceived quality on brand loyalty through perceived value and customer satisfaction on nike shoes outlet in Diponegoro Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
