Items where Author is "Fitriah, Shalma"
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Fitriah, Shalma (2019) Pengaruh keunggulan relatif perusahaan terhadap customer satisfaction dan customer loyalty pengguna iPhone di Yogyakarta = The effect of the company relative superiority on customer satisfaction and customer loyalty of iPhone users in Yogyakarta. Bachelor thesis, Universitas Pelita Harapan.