Items where Author is "Gunawan, Erik Aditya"
![[up]](/style/images/multi_up.png)
Up a levelGroup by: Item Type | No Grouping
Number of items: 1.
Gunawan, Erik Aditya (2020) Pengaruh service quality terhadap patient satisfaction, perceived value, trust, dan behavioral intention. Masters thesis, Universitas Pelita Harapan.