Items where Author is "Hariyanto, Yenie"

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Hariyanto, Yenie (2008) Analisis pengaruh ekspektasi pelanggan dan bauran pemasaran eceran terhadap loyalitas pelanggan dengan kepuasan pelanggan sebagai variabel intervening (studi empiris pada Giant Villa Melati Mas Tangerang). Bachelor thesis, Universitas Pelita Harapan.

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