Items where Author is "Herriyanto, Rachael Janice"
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Thesis
Herriyanto, Rachael Janice (2019) Analisis pengaruh quality of physical environment, service quality dan food quality terhadap repurchase intention melalui customer perceived value dan customer satisfaction pada pelanggan restoran arumanis hotel bumi di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.