Items where Author is "Hosama, Stefani Diah Permatasari Hosama"
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Hosama, Stefani Diah Permatasari Hosama (2024) Analisis pengaruh information quality, system quality, dan service quality terhadap customer loyalty melalui customer trust dan customer engagement pengguna aplikasi Traveloka di Surabaya. Bachelor thesis, Universitas Pelita Harapan.