Items where Author is "Irvan, Henricus."

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Thesis

Irvan, Henricus. (2008) Pentingnya penanganan kritik konsumen oleh Outbound Tour Department untuk mempertahankan loyalitas konsumen di Wita Tour, Jakarta. Bachelor thesis, Universitas Pelita Harapan.

This list was generated on Thu Sep 29 01:23:27 2022 WIB.