Thesis

Jonatan, Charity Leticia, Cahyadi, Leony and Fabianto, Jennifer (2024) COMMUNICATION SKILLS TRAINING FOR FRONT OFFICE DEPARTMENT IN A HOTEL FOR STUDENTS AT GEMA GAWITA VOCATIONAL HIGH SCHOOL TANGERANG. Bachelor thesis, Universitas Pelita Harapan.

Fabianto, Jennifer, Jonatan, Charity Leticia and Cahyadi, Leony (2024) Result seminar on the effects of communication skills of front office staff towards customer satisfaction in four-star hotels in Tangerang. Bachelor thesis, Universitas Pelita Harapan.

Cahyadi, Leony, Jonatan, Charity Leticia and Fabianto, Jennifer (2024) The effects of communication skills of front office staff towards customer satisfaction in four-star hotels in Tangerang. Bachelor thesis, Universitas Pelita Harapan.