Items where Author is "Kaluas, Oktafani Claudia"
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Kaluas, Oktafani Claudia (2018) Analisis pengaruh service orientation (customer focus, organizational support, customer service under pressure) , job satisfaction dan organizational commitment terhadap intention of leaving pada karyawan bca kanwil darmo Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.