Items where Author is "Kartika, Steven"
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Kartika, Steven (2023) Analisis Pengaruh Variabel Tangible, Assurance, Reliability, Responsiveness, Empathy, Credibility dan Perceived Value terhadap Customer Satisfaction dan Customer Loyalty dan pada akhirnya berpengaruh terhadap konsumen SUSHI TEI di SURABAYA. Bachelor thesis, Universtitas Pelita Harapan.