Items where Author is "Kumala, Indra"
![[up]](/style/images/multi_up.png)
Up a levelGroup by: Item Type | No Grouping
Jump to: Thesis
Number of items: 1.
Thesis
Kumala, Indra (2009) Pengaruh dimensi kualitas jasa terhadap kepuasan dan loyalitas pada perusahan jasa (studi pada Starbucks Coffee Summarecon Mal Serpong). Bachelor thesis, Universitas Pelita Harapan.