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Kumala, Monica Sari (2022) Pengaruh customer engagement, customer satisfaction yang dimediasi oleh customer loyalty dan customer brand reputation terhadap performa usaha menengah Citra Cosmetic Makassar. Masters thesis, Universitas Pelita Harapan.
Kumala, Monica Sari and Winson, Winson and Zhong, Xing Zhen (2020) International tourist behaviour intention to local food of Jakarta. Bachelor thesis, Universitas Pelita Harapan.