Items where Author is "Kurniawan, Michael Ananda"
![[up]](/style/images/multi_up.png)
Up a levelGroup by: Item Type | No Grouping
Jump to: Thesis
Number of items: 1.
Thesis
Kurniawan, Michael Ananda (2022) The effects of perceived service quality, perceived benefits of booking app, perceived sales promotion, customer satisfaction and customer loyalty as mediating roles towards customer repurchase intention of ride-hailing services in Jakarta. Bachelor thesis, Universitas Pelita Harapan.