Items where Author is "Lefaan, Windri Rosaliya Lefaan"
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Lefaan, Windri Rosaliya Lefaan (2023) Analisis pengaruh product quality, social environment, facility, staff, information and service quality, costume, terhadap perceived value dan customer satisfaction hingga akhirnya mengalami customer loyalty pada produk somethinc di Tunjungan Plaza Surabaya. Bachelor thesis, Universitas Pelita Harapan.