Items where Author is "Limanjaya, Kenny Adi Chitra"
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Thesis
Limanjaya, Kenny Adi Chitra (2019) Analisis pengaruh physical environment, interacion with other customers, dan interaction with staff terhadap customer loyalty melalui customer delight dan customer satisfaction pada pengunjung suroboyo night carnival di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.