Items where Author is "Lontoh, Dharmawan"
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Thesis
Lontoh, Dharmawan (2018) Analisis pengaruh construed external image of the company, perceived salesperson characteristics, perceived company characteristics terhadap customer extra role behaviors melalui customer company identification pada konsumen sushi tei di Surabaya. Bachelor thesis, Universitas Pelita Harapan Surabaya.