Items where Author is "Mamesah, Oktavianus Samuel Bramantyo"
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Thesis
Mamesah, Oktavianus Samuel Bramantyo (2024) Eksplorasi pengaruh corporate social responsibility dan service quality terhadap customer retention: penelitian terhadap pengguna Telkomsel: penelitian terhadap pengguna Telkomsel di JABODETABEK = Exploring the influence of corporate social responsibility and service quality on customer retention of Telkomsel: a study on Telkomsel users in JABODETABEK. Bachelor thesis, Universitas Pelita Harapan.