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Items where Author is "Marco, Danny"

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Thesis

Marco, Danny (2013) Pengaruh persepsi keahlian dan keramahan terhadap komitmen pelanggan jalur nughara ekakurir (jne), dengan kepuasan, kepercayaan, durasi dan keuntungan sosial sebagai variabel intervening. Bachelor thesis, Universitas Pelita Harapan.

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