Items where Author is "Marten, Rizaldo Azarya"
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Thesis
Marten, Rizaldo Azarya (2019) Analisis kepuasan mahasiswa Universitas Pelita Harapan Lippo Village terhadap aplikasi OVO berdasarkan dimensi e-servqual dengan metode importance-performance analysis. Bachelor thesis, Universitas Pelita Harapan.