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Massie, Vincenzo Eulogia Stillman (2022) Analisis perilaku technology readiness, perceived quality, melalui attitude konsumen terhadap usage intention self service technology toko retail Hypermart Manado Town Square = Behavioral Analysis of technology readiness, perceived quality, through customer attitude to usage intention of self service technology at hypermart retail store Manado Town Square. Bachelor thesis, Universitas Pelita Harapan.