Items where Author is "Muhu, Febriani Nancy"
Thesis
Muhu, Febriani Nancy (2020) Analisis pengaruh restaurant environmental cues dan non-environmental cues terhadap customer satisfaction dalam membentuk customer loyalty yang dimoderasi oleh motivation pada pelanggan De Mandailing Café and Eatery Jemursari Surabaya = Analysis of the effect of restaurant environmental cues and non-environmental cues on customer satisfaction in forming customer loyalty moderated by motivation of De Mandailing Café and Eatery Jemursari customers in Surabaya. Masters thesis, Universitas Pelita Harapan.
Muhu, Febriani Nancy (2019) Analisis pengaruh decor & artifacs, spatial layout dan ambientns conditions terhadap price perception dan customer satisfaction dalam membentuk customer loyalty pada pelanggan suhsi tei tunjungan plaza di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.