Items where Author is "Mulyana, Daud Alfredo Hidayat"
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Thesis
Mulyana, Daud Alfredo Hidayat (2022) Analisis pengaruh service quality, service enjoyment, cleanness, aesthetic, dan cost terhadap satisfaction dan loyalty pada pelanggan kfc Ahmad Yani Surabaya = analysis Of the effect of service quality, service enjoyment, cleanness, aesthetic, and cost on satisfaction and loyalty on Kfc customers Ahmad Yani Surabaya. Bachelor thesis, Universitas Pelita Harapan.