Items where Author is "Nugraha, Kyko"
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Thesis
Nugraha, Kyko (2020) Analisis pengaruh functions, usability, design, applications, price, customer support, corporate image, switching barrier, terhadap customer loyalty melalui customer satisfaction pada pengguna smartphone samsung di Surabaya = Functions, usability, design, applications, price, customer support, corporate image, customer satisfaction, customer loyalty, switching barrier. Bachelor thesis, Universitas Pelita Harapan.