Items where Author is "Octarini, Margareta Sheila"
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Thesis
Octarini, Margareta Sheila (2021) Analisis pengaruh food quality, service quality, atmospherics, others customer terhadap customer loyalty melalui positive emotions dan negative emotions pada pelanggan Restoran Marugame Udon Surabaya. Bachelor thesis, Universitas Pelita Harapan.