Items where Author is "Pangemanan, Belina Antoinete Nelly"
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Thesis
Pangemanan, Belina Antoinete Nelly (2021) Analisis pengaruh technical quality, procedural quality, infrastructural quality, interactional quality, personnel quality, dan social support quality terhadap patient satisfaction dan behavioral intention penyintas covid-19 pada 13 Rumah Sakit Tipe B di Surabaya. Bachelor thesis, Universitas Pelita Harapan.