Items where Author is "Pangestu, Alenia Dwi"
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Thesis
Pangestu, Alenia Dwi (2019) Pengaruh perceived marketer-dominated information quality, perceived interaction quality, perceived service content quality terhadap perceived customer retention orientation dan dampaknya pada green patronage intention yang dimoderasi oleh green consciousness = The effect of perceived marketer-dominated information quality, perceived interaction quality, perceived service content quality to perceived customer retention orientation and its impact on green patronage intention which modified by green consciousness. Masters thesis, Universitas Pelita Harapan.