Items where Author is "Parengkuan, Angel"
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Thesis
Parengkuan, Angel (2023) Analisis pengaruh site organization, reliability, responsiveness, user friendliness, personal needs, efficiency terhadap electronic customer loyalty terhadap electronic customer satisfaction pada pengguna Jenius di Sidoarjo = Analysis of site organization, reliability, responsiveness, user friendliness, personal needs, efficiency on electronic customer loyalty through electronic customer satisfaction on Jenius users in Sidoarjo. Bachelor thesis, Universitas Pelita Harapan.