Items where Author is "Perkasa, Elizabeth Jelita Widya"
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Thesis
Perkasa, Elizabeth Jelita Widya (2020) Pengaruh Kualitas Layanan Elektronik dan Kualitas Pemulihan Layanan Elektronik Melalui Persepsi Nilai Terhadap Niat Loyalitas Nasabah Bank Mandiri. Bachelor thesis, Universitas Pelita Harapan.