Items where Author is "Phang, Chindi"
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Thesis
Phang, Chindi (2024) Pengaruh service quality, brand experience, positive word of mouth, dan social media marketing terhadap reuse intention yang dimediasi oleh customer satisfaction: studi kasus pada hotel kapsul BOBOPOD di Propinsi DKI Jakarta. Masters thesis, Universitas Pelita Harapan.