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Pradipta, Indry Aristianto (2013) Pengaruh perceived value of store, store relationship commitment, functional quality, dan relational quality terhadap store loyaly. Masters thesis, Universitas Pelita Harapan.
Pradipta, Indry Aristianto (2008) Analisis pengaruh persepsi pelanggan, kepuasan pelanggan, dan kepercayaan pelanggan terhadap kesetiaan pelanggan bengkel KIA Antareja Bumi Serpong Damai. Bachelor thesis, Universitas Pelita Harapan.