Items where Author is "Pratikno., Riana"

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Thesis

Pratikno., Riana (2001) Tinjauan terhadap upaya penanganan keluhan pelanggan oleh staf counter outbound tour dalam meningkatkan pelayanan di Biro Perjalanan Anta Express Jakarta. Bachelor thesis, Universitas Pelita Harapan.

This list was generated on Tue May 24 19:19:09 2022 WIB.