Items where Author is "Putra Hadi, Onny"
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Thesis
Putra Hadi, Onny (2020) Pengaruh service quality, food quality, atmosphere terhadap satisfaction, trust, customers loyalty pada kedai es krim Zangrandi Yos Sudarso Surabaya = The influence of service quality, food quality, atmos-phere on satisfaction, trust, costumers loyalty on kedai es krim Zangrandi Yos Sudarso Surabaya. Bachelor thesis, Universitas Pelita Harapan.