Items where Author is "Santoso, Steven"
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Thesis
Santoso, Steven (2021) Analisa pengaruh quality of product, brand image, dan quality of service terhadap loyalty melalui customer trust pada pelanggan Igor’s Pastry di Surabaya. Bachelor thesis, Universtitas Pelita Harapan.
Santoso, Steven (2012) Rencana bisnis idol karaoke di perumahan Taman Palem Lestari Cengkareng. Bachelor thesis, Universitas Pelita Harapan.